heck I thought they were fire retardant????....at least they say so on the box. Wonder who tests them to make sure that claim is legit?...oh, that's right, nobody does.
One of these days a manufacturer making that claim on their box is going to get sued.
I'm sorry to this family and the store...I hope they're able to still have a Merry Christmas, and next year, maybe they'll consider a fresh, farm-grown Christmas tree.